Title: Total Quality Management Implementation Challenges
Year of Publication: 2015
Publisher: International Journal of Computer Systems (IJCS)
ISSN: 2394-1065
Series: Volume 2, Number 12
Authors: Azrilah Abdulaziz, Manal Abumelha, Ahood Almaleh


Azrilah Abdulaziz, Manal Abumelha, Ahood Almaleh , "Total Quality Management Implementation Challenges", International Journal of Computer Systems (IJCS), 2(12), pp: 558-563, December 2015. BibTeX

	author = {Azrilah Abdulaziz, Manal Abumelha, Ahood Almaleh },
	title = {Total Quality Management Implementation Challenges},
	journal = {International Journal of Computer Systems (IJCS)},
	year = {2015},
	volume = {2},
	number = {12},
	pages = {558-563},
	month = {December}


The total quality management (TQM) philosophy, which advocates for a holistic view of organizations, has a positive implication for organizations in diverse industries and sectors with regard to quality improvement and management. Nonetheless, the implementation of the philosophy has often been faced with considerable challenges and difficulties. As such, TQM implementation does not always result in the intended benefits. With extensive reference to literature, the challenges associated with TQM implementation are discussed in this paper. The paper first provides a comprehensive definition of TQM and the various tools for its implementation. The paper then highlights the factors that hinder TQM success. Implications for practice are also discussed.


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Total quality management (TQM), Total quality management (TQM), TQM tools, TQM implementation challenges.