Title: Perception of Student Library Users on Reference Services and How Library's Tutorials are Perceived
Year of Publication: 2015
Publisher: International Journal of Computer Systems (IJCS)
ISSN: 2394-1065
Series: Volume 2, Number 11
Authors: Esra Seddiq Abdoh, Ihssan Alkadi


Esra Seddiq Abdoh, Ihssan Alkadi, "Perception of Student Library Users on Reference Services and How Library's Tutorials are Perceived", International Journal of Computer Systems (IJCS), 2(11), pp: 511-516, November 2015. BibTeX

	author = {Esra Seddiq Abdoh, Ihssan Alkadi},
	title = {Perception of Student Library Users on Reference Services and How Library's Tutorials are Perceived},
	journal = {International Journal of Computer Systems (IJCS)},
	year = {2015},
	volume = {2},
	number = {11},
	pages = {511-516},
	month = {November}


The library is a place for knowledge, information acquisition, and sharing. Libraries are major providers of information resources, particularly university libraries which, through a variety of specialized reference services, have become essential to student success. The purpose of this paper is to examine how students start research when seeking information. Also, this paper will determine student perception of reference services and how students perceive the effectiveness of online library tutorials. Although the Sims Memorial library provides effective and desirable reference services to users, there are some questions as to whether the students are utilizing this service optimally. Students’ perceptions of library reference services dictate how the students interact with library resources. This is study will show the place where student start search for information to obtain information. These results serve as a baseline for improving the rate and efficiency at which students use the library.


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Reference Service, Library Tutorials, Information literacy, Information Seeking.